Companies are seeing a dramatic transformation in retailing driven by economic, technological and consumer change. More customer information, rising consumer expectations, new ways of shopping, increasing global competition and declining margins are just a few of the hallmarks of this transformation which is changing the competitive landscape.
Coaching is a way of maximising the potential of team members through setting clear expectations, providing feedback, sharing skills and experiences, leading by example and developing action plans. We have a genuine desire to help people, a passion to help people grow and be more successful. We listen to the needs of the organisation, understand their strategic plans and then develop a program with a focus on the long-term perspective, optimism and importantly, a commitment to delivering results.